Lean Office - Process Map Before and After

There are many ways to document a Process Map of transactional processes, however I believe that photos and videos represent more clearly the reality.

These two videos are a good example of how to detect areas of opportunity and how to solve them.

The distinction between value-added activities and non-value-added activities can be clearly seen.

And it is an example of how IT can help us with a practical solution.

I hope to help you in your next kaizen event.


Before.

After.

Greetings.